This Privacy Policy applies to all users of bt111.biz and governs the collection, processing and storage of personal data by bt111 ("we", "us", "the Platform"). By creating an account on bt111, making a deposit or using any feature on the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described here.
bt111 collects only the personal data necessary to operate a safe, fair and legally compliant betting platform for Pakistani players. We do not collect data for the sake of it, we do not sell your information to marketers, and we give you clear controls over your own data throughout your relationship with us.
1Personal Data We Collect
1.1 Registration Data
When you create a bt111 account, we collect the information you provide during sign-up, which includes: your full name as it appears on your CNIC or other identity document; your date of birth; your mobile number; your email address; and your chosen username and password (password is stored as a salted cryptographic hash — bt111 staff cannot view your password in plain text).
1.2 Identity Verification Data
bt111 is required to verify the identity of players before processing withdrawals and in response to regulatory obligations. For verification, we may collect: copies of your Computerised National Identity Card (CNIC); proof of address documents such as a utility bill or bank statement; and photographs or selfies submitted alongside identity documents for liveness verification purposes.
1.3 Financial Data
To process deposits and withdrawals, we collect the payment method details you provide. This includes your mobile wallet number (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and partially masked card numbers for Visa/Mastercard transactions. bt111 does not store full card numbers — card processing is handled by our PCI-DSS certified payment partners.
1.4 Transactional Data
bt111 maintains a complete record of all financial and gaming activity on your account, including: all deposits and withdrawals with timestamps and amounts in PKR; all bets placed — event, market, stake, odds, and outcome; all casino game sessions including game title, bets placed and results; and all bonus credits, wagering contributions and bonus expiry events.
1.5 Technical & Device Data
When you access bt111.biz, our servers automatically log certain technical information, including: your IP address; device type, operating system and browser version; the pages on bt111.biz you visit and the duration of each visit; referring URL (the page you came from before reaching bt111); and your approximate geographic location derived from your IP address.
| Data Category | Examples | Required? |
|---|---|---|
| Registration | Name, email, mobile number, date of birth | Yes – to create account |
| Identity verification | CNIC copy, proof of address, selfie | Yes – before first withdrawal |
| Payment details | Wallet number, masked card, bank account | Yes – to process transactions |
| Transactional | Bets, deposits, withdrawals, bonus activity | Yes – regulatory requirement |
| Device & technical | IP address, browser, device type | Yes – for security |
| Cookies & analytics | Session cookies, preference cookies | Partially – can opt out |
2Why We Collect Your Data
2.1 Account Operation
The most fundamental reason bt111 collects your data is to operate your account. Without your name, mobile number and email, we cannot create an account, send you security codes, reset your password or communicate important account updates. This data processing is necessary to perform the contract between you and bt111.
2.2 Payment Processing
Every deposit and withdrawal on bt111 requires us to process your payment details through our payment partners. We collect and share the minimum information necessary for each transaction to be completed. Your payment data is transmitted securely and is never stored in unencrypted form on bt111 infrastructure.
2.3 Identity Verification & Anti-Fraud
bt111 is legally and operationally obligated to verify that our players are who they say they are. This protects against fraud, money laundering, underage gambling and duplicate accounts. Identity verification data is processed for these specific purposes only and is not used for marketing or shared beyond verification service providers.
2.4 Responsible Gaming
bt111 uses your transactional and behavioural data to identify patterns that may indicate problem gambling. This includes monitoring deposit frequency, session duration, loss chasing behaviour and changes in betting patterns. Where our algorithms flag potential concern, our responsible gaming team may proactively reach out to offer support tools. This data processing is in both your interest and ours.
2.5 Platform Security
Device and IP data is used to detect unusual login patterns, account takeover attempts, multi-accounting and automated software use. This protects you from third parties trying to access your account and protects the platform from abuse that would disadvantage legitimate players.
2.6 Legal Compliance
bt111 retains transactional records and identity data for defined periods as required by applicable regulations covering anti-money laundering (AML), counter-terrorism financing (CTF) and general business record-keeping obligations. This retention is mandatory and cannot be opted out of by individual players.
3Data Sharing
3.1 We Do Not Sell Your Data
bt111 does not sell, rent or lease your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment, not a policy subject to change based on business conditions. Your data belongs to you — we are its custodian, not its owner.
3.2 Service Providers
To operate the bt111 platform, we share limited personal data with carefully vetted service providers who process data strictly on our behalf and under binding data processing agreements. These partners include:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners — to process transactions
- Identity verification providers: to confirm identity document authenticity
- Game software providers: Pragmatic Play, NetEnt, Microgaming and others — only the session data necessary for game delivery and result certification
- Cloud infrastructure providers: to host our servers and database infrastructure securely
- Customer support software: to enable live chat functionality
None of these providers are authorised to use your data for any purpose beyond the specific service they deliver to bt111.
3.3 Legal Disclosures
bt111 may disclose personal data to competent authorities — courts, law enforcement, financial regulators — where we receive a valid legal order or where we are otherwise legally required to do so. We will not voluntarily disclose your data to any authority without a legal basis and will, where legally permitted, notify you of any such disclosure.
4Data Storage & Retention
4.1 Where We Store Data
All bt111 player data is stored on encrypted servers. Personal data in our primary databases is encrypted at rest using AES-256. Backups are encrypted and stored separately from the primary database to protect against infrastructure failures while maintaining data security.
4.2 How Long We Keep Your Data
bt111 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:
- Active account data: retained for the lifetime of your account plus 5 years after closure
- Transaction records: retained for 7 years from transaction date, as required by financial regulations
- Identity verification documents: retained for 5 years after account closure
- Technical and log data: retained for 12 months on a rolling basis
- Marketing preference data: retained until you opt out or close your account
4.3 Data Deletion
When a retention period expires, bt111 securely deletes or anonymises the relevant data so that it can no longer be associated with you as an individual. Deletion requests from players are honoured where legally permissible — see Section 6 for your data deletion rights.
5Cookies & Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They allow the website to remember your preferences, keep you logged in across pages and collect analytics data. bt111 uses cookies and similar technologies (local storage, session storage) on bt111.biz.
5.2 Types of Cookies We Use
- Strictly necessary cookies: Required for bt111.biz to function. These include session authentication tokens and security cookies. You cannot opt out of these without losing access to your account.
- Functional cookies: Remember your language preference, display settings and previously entered information to make your bt111 experience more convenient.
- Analytics cookies: Help us understand how players navigate bt111.biz — which pages are visited most, where users encounter difficulties, and how performance can be improved. This data is aggregated and anonymised.
- Marketing cookies: Used to measure the effectiveness of bt111 promotional campaigns. These can be disabled without affecting platform functionality.
5.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies for specific sites. Note that disabling strictly necessary cookies will prevent you from logging into your bt111 account. Your cookie preferences can also be updated through the cookie consent manager on bt111.biz.
6Your Privacy Rights
As a bt111 player, you have specific rights over your personal data. These rights apply regardless of which device you use or where in Pakistan you are located. To exercise any of these rights, contact support via live chat or email at support@bt111.biz. We respond to all privacy rights requests within 30 days.
7Protection of Minors
bt111 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. During registration, all users are required to confirm their age. bt111 also conducts age verification checks as part of the identity verification process and will close any account found to belong to a minor, returning any deposited funds to the source payment method.
Parents and guardians who believe a minor may have created a bt111 account should contact support immediately at support@bt111.biz. We take such reports seriously and will act promptly to investigate and, where confirmed, close the account and return any funds.
8Marketing Communications
8.1 What We Send
With your consent, bt111 may send you promotional communications including information about new games, upcoming cricket tournaments with special betting markets, bonus offers, free spins, and platform news. These communications are sent via SMS to your registered mobile number and/or email to your registered email address.
8.2 Opting Out
You can opt out of marketing communications at any time by: unchecking the marketing preferences in your bt111 account settings; replying STOP to any SMS from bt111; clicking the unsubscribe link in any marketing email; or contacting support and requesting removal from the marketing list. Opt-out requests are processed within 48 hours. Opting out of marketing does not affect transactional communications — you will still receive deposit confirmations, withdrawal updates and security alerts.
8.3 Personalisation
bt111 may use your betting history and game preferences to personalise the promotions and recommendations shown to you on the platform and in communications. For example, if you frequently bet on PSL matches, we may show you PSL-specific offers. This personalisation is based on aggregated pattern analysis and does not involve any form of profiling that produces legal or similarly significant effects on you as an individual.
9Security Measures
9.1 Technical Safeguards
bt111 implements multiple layers of technical security to protect your personal data. All connections between your device and bt111.biz are protected by TLS 1.3 encryption — the same standard used by major banks. Personal data stored in our databases is encrypted using AES-256. Database credentials and API keys are stored in a separate secrets management system and are never hardcoded into application code.
9.2 Access Controls
Access to player personal data within the bt111 team is strictly controlled on a need-to-know basis. Customer support agents can access the information necessary to help you with account issues but do not have access to payment card numbers, full identity document scans or other highly sensitive data. Access logs are maintained and reviewed regularly.
9.3 Security Auditing
bt111 engages independent cybersecurity firms to conduct penetration testing and vulnerability assessments on our platform infrastructure. Critical vulnerabilities are patched within 24 hours of identification. All security findings are reviewed by our technical leadership team and remediation is tracked to closure.
9.4 Data Breach Response
In the unlikely event of a data breach affecting personal data, bt111 has an incident response plan that requires us to: contain the breach as quickly as possible; assess the scope and nature of the data affected; notify affected players directly as soon as practicable; and report to relevant authorities where required by law. We will always be transparent with you if your personal data has been compromised.
9.5 Your Role in Security
bt111's security measures are most effective when combined with good security habits on your end. Use a strong, unique password for your bt111 account. Enable two-factor authentication (2FA) in your account settings. Never share your login credentials or OTP codes with anyone, including people claiming to be bt111 staff. bt111 staff will never ask you for your password.
10Policy Updates & How to Contact Us
10.1 Updates to This Policy
bt111 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform functionality. Material changes — those that significantly affect your privacy rights or how we use your data — will be communicated to you via email at least 7 days before taking effect. The current version of this policy is always available at bt111.biz/privacy-policy with a clear "Last Updated" date at the top.
Continued use of bt111 after the effective date of a Privacy Policy update constitutes your acceptance of the revised policy. If you do not accept any update, you may close your account and request deletion of non-mandatory data by contacting support.
10.2 Contact Us About Privacy
For any questions, concerns or requests relating to this Privacy Policy or your personal data on bt111, please contact us:
- Live chat: Available 24/7 on bt111.biz (fastest response)
- Email: support@bt111.biz — privacy requests are handled within 30 days
Our support team can assist in both English and Urdu. When submitting a privacy rights request by email, please include your registered mobile number or username so we can verify your identity before processing the request.